OUR SERVICES
OUR SERVICES
We provide diverse range of recruitment services, including both temporary and permanent recruitment.
We provide diverse range of recruitment services, including both temporary and permanent recruitment.
Here at COOL Agency, we don’t like to look at ourselves as a recruitment agency. We’re an ‘experience’ agency. We like to provide innovative and bespoke solutions built for the NOW. Our approach is professional, yet personable and transparent, working closely with clients and department stores to ensure we deliver the best possible staffing solutions. We can offer flexible and cost-effective solutions to suit your requirements, such as temporary to permanent placements.
FRAGRANCE CONSULTANTS
Our passionate consultants are fully briefed before each assignment to ensure they have the knowledge and confidence to promote your brand. Whether it’s for an exciting new launch, the opening of a new site, or general day to day support, through sampling they can generate the desired attention and convert these into profitable sales.
MAKE UP ARTISTS
Our experienced MUAs are there to confidently show the amazing looks which can created using the latest techniques. With exceptional people skills and product knowledge, they can support working on counters in store as well as offer support behind the scenes.
BEAUTY & SKINCARE
With beauty comes passion and our therapists are no exception. These qualified and experienced individuals can assertively provide your customers with a level of attention aimed to exceed their expectations and leave them feeling the best version of themselves they could possibly be.
LONG TERM VACANCY COVER
Our staff can quickly and efficiently amalgamate within a team, whether it would be to cover sickness, long term maternity or an open vacancy; we’ve got you covered.
PROMOTIONAL STAFF
Our staff have been carefully selected, giving us as an agency the highest level of confidence that they will generate the buzz required to proficiently expose your brand and leave your customers with the lasting impression which converts into sales and better still, repeat business.
CORPORATE EVENT STAFF
From product launches to corporate dinners, our professional event staff have the right experience and personality to service premium events.
PRODUCT SAMPLING
The role of sampling staff is to engage with customers, explain the features and benefits of the product and subsequently persuade customers to try and buy. Our staff have been specifically chosen to ensure they have the right skillset and knowledge to deliver a level of service which is paramount. We provide sampling teams for events, exhibitions, roadshows and seasonal promotions.
AIRSIDE
A serious level of attention has to be given when working within the Travel & Tourism industry. Our passion for compliance means we can provide talented staff, who more importantly have been fully vetted before showcasing their expertise within your retail outlets.
MYSTERY SHOPPERS
To guarantee our staff were performing to the best of their abilities, we began mystery shopping to see whether they met our level of expectations. We have since built a benchmark of what is expected and as a result now provide this service to our clients. Whether it is a nationwide or local project, we can produce a bespoke approach, evaluate the customer experience and relay our findings.
HEAD OFFICE RECRUITMENT
When working with major clients, skilled professionals are often required at Head Office to perform critical functions that support behind the scenes. Our recruitment team can cover roles from Executive through to Director level. Head Office functions we recruit for include: HR & Training, Finance, Technical & IT, Sales & Marketing, Buying & Procurement Merchandising & Design, Customer Services.
